Location / Staff performance
To have to pay for WiFi. This is anachronistic and needs to be abolished.
Friendly helpful reception staff.
I had a room at the front and it was quite noisy.
Friendly staff, especially the receptionist at breakfast (sorry, forgot her name), and excellent breakfast food.
Hot (non-airconditioned) corridors, faulty lift (we were stuck for 10 minutes), and the fact that airconditioning is turned off completely when we left our room. Guests like to be welcomed to a cool room after out in the heat all day, and not have to wait 30 minutes for the room to cool down! Also, what happened to the park at the front of the Hotel? A bus terminus is not very attractive (although convenient).
As a repeater guest I was recognized and warmly welcomed. Our room was big, clean, comfortable and we had a delicious dinner at Marco Polo restaurant on the roof.
The staff were very friendly and helpful,the room was spacious and clean.
Not enough coffee and milk in the room,only enough for 1 coffee.
The location is excellent! Between the old and the new city and close to both!
There is no private parking place and the public one in front of the hotel is paid and very often full!
The convenience of the hotel.. The breakfast was first class. Swimming pool was in the same catagory but a bit of oil on one of the doors would have given the super luxry status as did they squeak. No soap in the showers but the towels were jaust as they should be
This is the main item of complaint. Why should the city be divided. Can't we learn to live together on this planet????
Staff was very friendly, rooms clean and comfortable. Location in the city center.
Location is excelent
We spent a wonderful weekend. Our rooms was big, renovated, clean and the beds very comfortable. Dinner at Marco Polo restaurant was perfect!
Excellant situation to visit the City
No Butter at Breakfast on some mornings
Location
The air conditioning was not on,. There was air circulating but it was not cooling the place We could not stay there and felt sorry for all the people attending a conference.
-Location is good -Parking lot is just over the road
-Faded glory -Very poor breakfast -It looks like hotel needs a refurbishing
Poor Breakfast, rooms need renovation
Some of the staff
Most of the staff, no AC etc
